Shipping policy

Shipping Policy – VELMORA PARIS

At VELMORA PARIS, we aim to deliver your order safely and on time. Please read our shipping policy before placing an order.

Order Processing Time

All orders are processed within 1–3 business days after order confirmation. During sale periods, launches, or high-demand drops, processing may take slightly longer.

Shipping Time

After dispatch, delivery usually takes:

Punjab / Nearby States: 2–5 business days
Metro Cities: 3–7 business days
Other Locations in India: 5–10 business days

Delivery time may vary due to courier delays, weather, festivals, or location issues.

Shipping Charges

Shipping charges will be shown at checkout before you confirm your order. Free shipping may be available during special offers or promotions.

Cash on Delivery

Cash on Delivery may be available for selected locations. For COD orders, customers must provide a correct address, phone number, and landmark to avoid delivery issues.

Order Tracking

Once your order is shipped, you will receive tracking details through SMS, WhatsApp, or email. You can use the tracking link to check your delivery status.

Wrong Address or Failed Delivery

Please make sure your shipping address and phone number are correct. If delivery fails due to wrong address, unavailable customer, or incorrect phone number, extra shipping charges may apply for reshipping.

Delayed Delivery

We try our best to deliver on time, but VELMORA PARIS is not responsible for delays caused by courier partners, natural issues, strikes, festivals, or incorrect customer details.

Damaged or Missing Package

If your package is damaged or missing, please contact us within 24 hours of delivery with unboxing video and clear photos. We will check the issue and help you with the best possible solution.

Contact Us

For shipping-related help, contact us:

Email: velmoraparis1@gmail.com
Instagram: @parisvelmora
Brand: VELMORA PARIS

Thank you for shopping with VELMORA PARIS.